Terms & Conditions

Terms and conditions applied to e-shop only.

 

Reservation

To ensure your preferred appointment time, it is recommended you schedule your spa or wellness experience with as much advance notice as possible.

Minimum 48-hour advance reservation is required.

This e-offer is applicable for treatments booked from Monday to Sunday.

 

First trial Offer Only

All treatments are limited for our new guest's introductory trial offer only.

New guest may enjoy this special one-time offer from our spas, to experience the best of our result-oriented treatments or private wellness sessions offer the ultimate personalized services in an urban escape.

 

 Cancellations

A minimum of 24 hours notification is required to cancel or reschedule an appointment for weekdays, weekends and public holidays. No shows and cancellations made in less than the allowed time will be charged in full price.

 

Late Policy

Arrive late will reduce the amount of precious treatment minutes. Each session needs to finish exactly on time out of courtesy to the next client. If you are 20 minutes late without contacting us, your treatment may need to be counted as a late cancellation and a fee will be applied.

 

 Validity

All e-shop offered treatments and private wellness sessions are fully transferable. It is non redeemable for cash and not valid for retail purchases.

It cannot be used in conjunction with other promotions or discounts.

It is valid until 6 months from date of issuance.

Please represent order confirmation during selected period to redeem purchased item(s) at our spas.

In case of final dispute, Bodywize Wellness reserves the right of final decision.